Fordham Information Technology - Secure IT: Legitimate Email: UnitedHealthcare Medical Insurance ID Cards

Thursday, December 18, 2014

Legitimate Email: UnitedHealthcare Medical Insurance ID Cards

Please be advised the below message was sent in error from a legitimate vendor. No personal or account information was stolen or compromised.

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From: Fordham benefits <>
Date: Thu, Dec 18, 2014 at 12:09 PM
Subject: UnitedHealthcare Medical Insurance ID Cards

Dear Colleagues,
As you know, we are coming to the end of the transition period to our new health care insurance provider. We would like to take this opportunity to thank you all for your input, and for your patience with the process.
If you have not received your ID card from UnitedHealthcare and need to get one before the end of the year, a system has been set up to send out temporary UnitedHealthcare ID cards by secure email. The email address is:

To get your ID card emailed to you, you can send an email, from any email address, to and include the employee’s Fordham ID and name. A temporary ID card will be emailed only to the employee who requested the card by the end of the business day. The temporary ID card will be sent by secure email to the employee’s Fordham email address. For security reasons, you will need to create a password to open the secure email.
This email will be monitored Monday through Friday from 8:30 a.m. to 5 p.m., and will be closed on Thursday, December 25, 2014, Friday, December 26, 2014, and Thursday, January 1, 2015.
You can also call the Member Services line for UnitedHealthcare at (866) 633-2446 to order an ID card to be mailed to your home. When you call UnitedHealthcare at the number above, ask for a representative and be prepared to provide the employee’s Social Security Number for identification.
Beginning on January 4, 2015, you can register on and find tools and information to help you manage your benefits. The member ID card will also be available on beginning January 4, 2015. For added convenience, you can also download the Health4Me mobile app, available for Apple and Android smartphones and tablets. The app will help you find doctors and facilities, check the status of a claim, and estimate the costs of common procedures. The app will also let you view your ID card, which you can use at any doctor’s office or other provider.
Please accept our sincere wishes for a joyous holiday season and a happy, healthy new year.

Donald L. Perretti
Director of Benefits

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